We attach importance to the quality of product and
services , so before sending the parcel out, we have to check the product twice
again and packaging by ourselves.
1. Cancellation Policy:
Order can be cancelled only before shipping. The buyer
need to contact us first for the reason, our sale manager will arrange the
cancellation in 2 working days.
All the shipped out order can not be cancelled.
2. Return Policy:
How to deal with, If the item is defective?
We are sorry that the item is defective, and we will actively deal with such
incidents. we also need your help.
First: If the item is defective, please notify us within 3 days of delivery.
Second: please shoot the picture of the item is
defective, and then send the picture to us by email, so that I could submit
them to our Technical Director, after she check and agree, we will add the news
to your next order for free. Or refund all your payment.
Third: If we could not Identification. All items must be
returned in their original condition, in order to qualify for a refund or
exchange of goods. The buyer is responsible for all shipping costs incurred.
But in order to compensation for the loss of customers, through our assessment,
we will give your some more discounts on the next order.
3. Refund Policy:
The money will refund in 2 working days after the order
is cancelled & return package is delivery.
If the buyer paid by Paypal, the money will refund in 2
working days; If by credit card or bank transfer, it take 3-15 days or more
time for the bank to porcess the international refund, your kindly
understanding and patience will be highly appreciated.
